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Privacy Policy

This Privacy Policy ("Policy") governs the data collection and usage on the website operated by Vancant Group Ltd ("Company"). Your use of the Company's website implies your consent to the data practices outlined in this statement.

Collection of Personal Information

To enhance our ability to provide you with our products and services, Vancant Group Ltd may gather personally identifiable information, including:

  • First and last name
  • Mailing address
  • Email address
  • Phone number

Additionally, Vancant Group Ltd may collect anonymous demographic information, such as:

  • Age
  • Gender

We do not acquire personal information about you unless it is voluntarily provided. Your information will be used to communicate with you regarding the services you requested. Additionally, we may collect further personal or non-personal information in the future.

Utilisation of Your Personal Information

Vancant Group Ltd employs your personal information for the following purposes:

  • Operating and delivering the services you have requested.
  • Providing you with information or services that you have requested from us.
  • Sending you notifications about the service performance.
  • Fulfilling Vancant Group Ltd’s obligations and enforcing our rights resulting from any contracts established between you and us, including billing and collection purposes.
  • Informing you about modifications to our website or any services offered.
  • Any other way as may be detailed when you provide the information.
  • For any other purpose to provide services in full.

Moreover, Vancant Group Ltd may utilise your personally identifiable information to notify you of additional products or services accessible from Vancant Group Ltd and its affiliates.

Sharing Information with Third Parties

Vancant Group Ltd does not trade, rent, or lease its customer lists to third parties.

Occasionally, Vancant Group Ltd may contact you on behalf of external business partners about a specific offering that may interest you. Your unique personally identifiable information (email, name, address, phone number) may be transferred to a third party. Vancant Group Ltd may collaborate with trusted partners to conduct statistical analyses, send you email or postal mail, provide customer support, or arrange for deliveries.

All such third parties are prohibited from utilising your personal information except to furnish these services to Vancant Group Ltd, and they are obligated to uphold the confidentiality of your information.

Vancant Group Ltd may reveal your personal information without prior notice if required to do so by law or in the good faith belief that such action is necessary to:

  • (a) comply with legal obligations or adhere to legal processes served on Vancant Group Ltd or the site;
  • (b) safeguard and uphold the rights or property of Vancant Group Ltd; and/or
  • (c) act under exigent circumstances to safeguard the personal safety of users of Vancant Group Ltd or the public.

Opt-Out of Disclosure of Personal Information to Third Parties

Concerning any personal information we might disclose to a third party for business purposes, you have the right to be informed of:

  • The types of personal information we disclosed about you for business purposes.

As per the applicable privacy and data protection laws, you can opt out of disclosing your personal information. Should you choose to exercise this right, we will refrain from disclosing your personal information unless you subsequently provide explicit consent for such disclosure.

Tracking User Behaviour

At Vancant Group Ltd, we may monitor the websites and pages visited by our users to gauge the popularity of our services. This data helps us tailor content and advertising within our platform to cater to customers interested in specific subject areas.

Automatically Collected Information

Vancant Group Ltd may automatically gather information about your computer's hardware and software, including your IP address, browser type, domain names, access times, and referring website addresses. This information is utilised to ensure the smooth operation of our services, maintain service quality, and compile general statistics on website usage.

Use of Cookies

At Vancant Group Ltd, our website may utilise "cookies" to enhance your online experience. These cookies are small text files stored on your hard drive by a web page server. They cannot run programs or deliver viruses to your computer. Cookies are assigned to you uniquely and can only be read by a web server within the domain that issued the cookie.

The primary purpose of cookies is to provide convenience, saving you time. They inform the web server when you revisit a specific page. For instance, if you customise our website's pages or register for our services, cookies help us remember your information for subsequent visits. This streamlines the process of recording personal details like billing and shipping addresses. Upon returning to our website, previously provided information is retrieved, facilitating easy access to custom features.

You have the option to accept or decline cookies. While most web browsers automatically accept cookies, you can typically adjust your browser settings to decline them if preferred. However, declining cookies may limit your ability to fully utilise the interactive features of our services or visited websites.

External Links

Our website may include links to external sites for your convenience. However, please note that we do not endorse or control these sites' content or privacy practices. We advise users to review the privacy policies of any external site they visit, as we are not responsible for their practices regarding personally identifiable information.

Protection of Personal Information

Vancant Group Ltd protects your personal information from unauthorised access, use, or disclosure. When transmitting sensitive data, such as credit card numbers, to external websites, we employ various security protocols, including the Secure Sockets Layer (SSL) protocol.

While we strive to maintain the security of your personal information, it's essential to recognize that no method of transmission over the Internet or any wireless network can be entirely secure. Thus, we cannot guarantee the absolute security, integrity, or privacy of data exchanged between you and us through this website, as certain limitations are inherent to the Internet.

Request for Data Deletion

Upon receipt of your verifiable request, we will take appropriate steps to delete your personal information from our records and instruct any third-party service providers to do the same, except in certain circumstances outlined below.

Please be aware that we may be unable to fulfil requests to delete your personal information if it is necessary to:

  • Complete a transaction or provide a service requested by you;
  • Detect and prevent security incidents or fraudulent activity;
  • Debug and maintain the functionality of our systems;
  • Exercise our rights to free speech or comply with legal obligations;
  • Facilitate internal uses aligned with your expectations;
  • Engage in research that serves the public interest;
  • Comply with legal obligations or use your information in a lawfully consistent manner with our business operations.

We will inform you if your deletion request cannot be fulfilled due to the above exceptions.

Children's Privacy

Vancant Group Ltd does not knowingly collect personal information from children under 13. If you are under the age of 13, please do not provide any personal information on our website without the consent of your parent or guardian.

Opt-Out and Unsubscribe

We value your privacy and provide you with the opportunity to opt out of receiving certain information. If you no longer wish to receive communications from us, please contact us at info@vancantgroup.com.

Email Communication

Occasionally, we may send you emails for various purposes, such as announcements, promotional offers, surveys, or general updates. We may track these emails to improve our services and your experience. If you wish to stop receiving marketing emails from us, you can unsubscribe by following the instructions provided in the email.

External Data Storage

Your data may be stored on servers provided by third-party hosting vendors with whom we have agreements.

Changes to This Privacy Statement

Vancant Group Ltd reserves the right to update this Privacy Policy periodically to reflect changes in our services, data protection practices, or legal requirements. We will notify you of any significant changes by emailing the address associated with your account or posting a notice on our website. Your continued use of our services after such modifications indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact Vancant Group Ltd via the following methods:

We strive to respond to all inquiries promptly and provide assistance as needed.